Chatorex comes packed with powerful features to help you provide instant, accurate customer support 24/7. Here is a detailed look at what you get.
Train your AI chatbot on your own website content, documents, and help articles. It learns your business inside out and answers visitor questions with accurate, contextual responses that sound like your brand. Upload PDFs, DOCX files, paste text, or scrape URLs -- the chatbot becomes an expert on your product.
Display suggested questions as clickable buttons to guide visitors and encourage engagement. Customize prompts from your dashboard to match the most common customer queries. This helps visitors discover answers faster and reduces the time to resolution, especially for first-time users who may not know what to ask.
Receive daily or weekly performance reports delivered straight to your inbox. Track conversation volume, most common questions, escalation rates, and chatbot effectiveness at a glance. Stay informed about how your chatbot is performing without needing to log in to the dashboard every day.
When the AI chatbot cannot answer a question confidently, visitors can seamlessly request a human agent. You receive an instant notification with the full conversation context so your support team can pick up right where the bot left off. No customer falls through the cracks.
Automatically capture visitor names and email addresses before they start chatting. Build your contact list while providing instant support. All leads are stored in your dashboard with conversation context and can be exported as CSV. Turn every support interaction into a potential sales opportunity.
Set your URL sources to automatically re-sync on a daily, weekly, or monthly schedule. When your website content, help docs, or knowledge base articles change, your chatbot's knowledge stays up to date without any manual intervention. Never worry about stale or outdated answers again.
Connect Chatorex with the customer support tools your team already uses. Deploy your AI chatbot directly inside Crisp, Intercom, or Zendesk so agents and visitors interact with the same intelligent assistant. No need to switch platforms -- the bot works where your team works.
Let your chatbot take actions -- not just answer questions. Define custom functions that the AI can trigger during conversations, such as looking up order status, scheduling a demo, submitting a form, or calling an external API. Transform your chatbot from a knowledge base into a full-featured support agent.
Chatorex automatically detects the language your visitor is using and responds in that same language. Powered by advanced AI, it supports over 95 languages including English, Spanish, French, German, Japanese, Chinese, Arabic, Portuguese, and many more. Your knowledge base can be in one language while responses are delivered in another.
Train your chatbot on a wide variety of file formats. Upload PDFs, Word documents (DOCX), CSV spreadsheets, plain text files, and Markdown files up to 10MB each. The system automatically extracts content, splits it into optimized chunks, and indexes everything for fast, accurate retrieval during conversations.
Access the full power of Chatorex programmatically through our REST API. Send messages, manage knowledge bases, retrieve conversation history, and configure chatbot settings from your own applications. Available on Growth plans and above, the API lets you build custom workflows and integrate Chatorex into your existing tech stack.
95+
Languages Supported
24/7
Always Available
90%
Tickets Resolved
<1s
Response Time
Start your free trial today and see how Chatorex can transform your customer support. Set up in minutes, not months.
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